Bitstamp Review 2025: Secure and Simple Crypto Exchange!

This service allows institutions to offer the option to their clients to buy and sell crypto, without them needing to sign up for an exchange or know the ins and outs of crypto trading. Like most popular crypto exchanges, Bitstamp has a place for users to earn income on their hodl stash. The platform offers over 75 tradable assets and is currently ranked as the 13th largest exchange in the world by trading volume according to CoinMarketCap. Bitstamp is a Luxembourg-based crypto exchange suitable for global traders, including those based in the US.

Love the app, some suggestions

Many exchanges have gone with a strategy of choosing a specific niche and perfecting it. I do like to highlight anytime a platform goes out of its way to provide fantastic crypto education. Each agent I spoke to was not only friendly, but actually seemed quite knowledgeable about the platform and trading products in general.

Bitstamp Institutional Solutions

As one of the oldest and most respected cryptocurrency exchanges in the world, this platform is rock solid and has become a cornerstone for the crypto industry. It offers users the ability to trade the world’s major cryptocurrencies including Bitcoin, Ethereum and many more. Starting your crypto trading journey or already a pro trader? Bitstamp may be better suited for institutions and beginners not interested in comprehensive features and market offerings.

• Even though the app is quite good and has great ratings, most traders, myself included, would not recommend using a mobile app as your primary trading tool.
• I do like to highlight anytime a platform goes out of its way to provide fantastic crypto education.
• I act like that annoying customer and reach out early morning, afternoon, and late at night with a series of “problems,” and questions to test the wait times and quality of support.

I act like that annoying customer and reach out early morning, afternoon, and late at night with a series of “problems,” and questions to test the wait times and quality of support. When writing these reviews, I like to thoroughly test out the support team by contacting them multiple times over the span of a few days. Not all heroes wear capes, sometimes they are sat on the other end of a customer support phone line. Crypto deposits and withdrawals will be familiar to anyone who has ever done a crypto transaction before. Bitstamp doesn’t play that game and offers all the fiat on and off-ramp services directly, so they get a big thumbs up from me in that regard 👍 There is really nothing negative that can be said about the design and usability, Bitstamp delivers exactly what it advertises and offers.

BitPay: Buy Bitcoin & Ethereum

Aside from the platform basics, the actual trading interface does offer some advanced trading tools and a professional-grade trading engine that ensures reliable order execution and constant uptime. After the collapse of the troubled exchange, Bitstamp went on to be one of the only remaining exchanges still standing from the early days of crypto. Bitstamp is a serious “OG” veteran in the crypto space and is held in high respect by both old school and new crypto traders alike. Founded in 2011, it was the first crypto exchange in Europe and is nearly as old as Bitcoin itself. On the third day, two wise men Damian Merlak and Nejc Kodrič said “let there be a crypto exchange in Europe,” and it was done, Bitstamp was born.

Bitstamp Customer Support

Had I not been able to receive support within minutes I could have lost the entire account. Good support can be the difference between losing a little or losing your entire account. This results in extra steps as you need a secondary exchange as a fiat on and offramp, and those third-party vendors can come with hefty fees. Another notable exclusion that may be a deal breaker for some is that there is no toggle between light or dark mode aside from the chart block, so traders are stuck in the dark on Bitstamp. I like that there are advanced charting features, a live updated order book, depth chart, and trading forms, all seen on the same screen.

If you are interested in learning how to trade, be sure to check out our article on How to Perform Technical Analysis, or if you prefer video format, Guy has put together a great three-part series where he teaches the craft. Bitstamp really is a no-frills exchange that takes things back to basics. So, what does Bitstamp offer that has allowed them to thrive for so long in this industry? After founding and running the company, eventually, both Damian and Nejc placed the company into the hands of a competent executive team that has many years of experience across various traditional financial, tech, and blockchain companies. On the first day, many moons ago, a wise person once said, “let there be Bitcoin,” and thus, Bitcoin was born and rose from the ashes of the 2008 financial crisis. With locations in the USA and Europe, Bitstamp is a highly trusted and reputal exchange within the industry.

Bitstamp Exchange Platform Design and Usability

I say simple because Bitstamp does not offer the advanced features and comprehensive trading products like derivatives, leveraged tokens, and other tradeable markets and assets that are supported by exchanges like OKX and Binance. The simple layout and easy-to-use trading interface are great for those new to crypto or someone who enjoys simplicity and doesn’t want all the extra features that clutter many other crypto exchanges. Trading on Bitstamp is easy, the intuitive interface, instant deposit options, and cash-out-to-bank account support makes the platform ideal for meeting the needs of traders with simple needs. Binance is the preferred platform by most traders due to its comprehensive, robust features and product offerings, and lower fees. Yes, Bitstamp is one of the best exchanges for beginners as they provide a very simple user experience for simply buying, selling, and trading crypto without all the “noise.” Just like the Bitstamp exchange itself, the app is just a very easy, dependable, simple place to buy, sell, and trade crypto.

Bitstamp Review 2025: Secure and Simple Cryptocurrency Exchange

As a cornerstone of the crypto industry, Bitstamp has a lot to offer both institutional and retail traders. In a sea of crypto companies that come and go, starting and failing faster than the coyote devises new plans to catch that pesky road runner, Bitstamp is often considered a safe haven exchange by users looking for the safest place to trade. Bitstamp is beloved by traders all over the world who, rightly so, like to place trust and confidence in platforms that have been thoroughly battle-tested and withstood the test of time, and no exchange holds this title as well as Bitstamp. We will be unpacking everything it has to offer crypto traders in this Bitstamp review.

I reached out to their support team about this, and they informed me this was a known issue a while ago, and it has since been resolved. The number one issue causing the negative reviews on Google were issues with users not being able to pass 2FA and getting stuck on the verification phase. While this platform doesn’t look completely rolled out or fully functional yet, I expect to see Bitstamp make their push in a big way into Esports and gaming. This is quite a clever way to entice users into signing up for Bitstamp, I must say.

Many fintech companies are integrating crypto into their platforms via Bitstamp integration, and banks are partnering with Bitstamp to provide their clients with crypto services as well. The Bitstamp Earn section is very underdeveloped compared to most exchanges and makes me wonder how they have dropped the ball so bad here. This may have something to do with the fact that Algorand staking rewards used to be paid https://forex-review.net/bitstamp-review/ out automatically, so maybe this was simply the easiest asset to offer staking on. At the moment, Bitstamp does not offer margin trading or derivatives, spot markets are the only option. Bitstamp’s matching engine is provided by Nasdaq, which was built to deliver optimal trading experiences for some of the largest financial firms in the world. TradingView has become the industry gold standard for charting platforms, and supports nearly every function and feature under the sun.

Bitstamp Mobile App

• Binance is the preferred platform by most traders due to its comprehensive, robust features and product offerings, and lower fees.
• Yes, Bitstamp is one of the first cryptocurrency exchanges, trusted by millions of users, and regulated in both the US and Europe.
• Anyway, if earning passive income on your crypto is an important factor for you, I would recommend Binance or Okcoin as good choices.
• The highest fees are for traders who trade under 10k in a rolling 30-day period who will find fees of 0.5%, while institutions and whales who trade over 20 billion will have no fees.
• The worst time to find out that an exchange has 💩 support is once something is going wrong when you have an open trade going with live funds on the line.
• Unlike platforms such as Phemex or Bitget, KYC and account verification is mandatory right from the get-go on Bitstamp.

They can also be contacted via email, which is standard, but where I am torn is that they don’t offer chat support which is a bummer. You can actually phone them up and speak to a real human, and not just any human, a team that actually knows about crypto and understands the platform. I am a bit torn on how to rate them in this category as Bitstamp offers phone support, which is amazing!

Even if you have no interest in Bitstamp, I recommend signing up for the report, it really is one of the most comprehensive crypto reports available. The semi-annual survey provides information on investor sentiment from across 23 markets and covers views from 5,500 senior decision makers within institutions and 23,000 retail consumer investors. Bitstamp’s Crypto Pulse Survey is the most comprehensive survey on crypto in the world. Bitstamp provides its clients with transparency and customer protection thanks to its strong operation of fiduciary, security and compliance controls, which has helped the platform establish licenses in the US and EU. Anyway, if earning passive income on your crypto is an important factor for you, I would recommend Binance or Okcoin as good choices. It is very odd to see Algorand as the only alternative layer-1 asset available for earn, and not any other proof-of-stake assets.

Whether through its intuitive web platform, crypto trading app or industry-leading APIs, Bitstamp by Robinhood is where crypto enters finance.Bitstamp USA, Inc. is licensed to engage in Virtual Currency Business Activity by the New York StateDepartment of Financial Services. With a proven track record, cutting-edge market infrastructure and dedication to personal customer service with a human touch, Bitstamp by Robinhood, a secure and reliable crypto exchange platform, is trusted by more than 5 million customers worldwide. This is simply due to the fact that Coinbase supports more assets, has some extra features such as their own non-custodial wallet integration and NFT marketplace.

The majors such as Bitcoin and Ethereum are supported, along with many other popular layer 1’s like Cardano and Avalanche, and of course, stablecoins such as USDT, USDC and more. Bitstamp uses institutional grade custody solutions from custodian BitGo, and places 98% of user assets in a cold storage environment, away from the hands of hackers. After an unfortunate hack way back in 2015, which saw the loss of $5 million, the platform has upped its game and now has a rock-solid, secure platform. Users will receive an email letting them know if their account has been verified which can take hours. As far as depositing and withdrawing crypto, deposits are free, and withdrawals vary greatly depending on the asset and network. There is some reprieve from the high fees found in the fairly low fees required to deposit and withdraw funds, which is good to see.

This ensures that the Bitstamp interface is suitable for all levels of traders, including the most hardcore technical analysis traders. As with most of the major exchanges, the charting screen itself is powered by the massively popular and powerful TradingView. Bitstamp has become one of the preferred places for whales and minnows alike to trade fiat for crypto, and crypto to crypto. Now that we know a bit about the exchange, let’s dive into the key features.